1. About Us
Legal Name: [Your Legal Entity Name] ("Company", "we", "us", or "our").
Registered Address: [Full Address with PIN]
Operational Address (if different): [Address]
Contact: [support@apnimarzika.com] | [+91‑XXXXXXXXXX]
GSTIN: [Your GSTIN] CIN (if applicable): [Your CIN]
2. Eligibility & Account
- You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Provide accurate, current and complete information. We may suspend or terminate accounts with inaccurate or fraudulent details.
3. Product Information
- We strive to display product descriptions, images and specifications accurately. Minor variations in colour/appearance may occur due to screen settings or manufacturer updates.
- Availability is subject to stock. We may discontinue or revise products at any time without prior notice.
- User reviews and ratings reflect individual opinions and do not represent our views.
4. Pricing, GST & Currency
- All prices are listed in Indian Rupees (INR) and inclusive/exclusive of GST as indicated on the product page.
- Prices, offers and discounts are subject to change without notice until your order is accepted.
- In case of price errors, we may cancel the order and issue a full refund.
5. Orders & Acceptance
- Your order is an offer to buy the products selected. We accept your offer only when we dispatch the product(s) and send a shipping confirmation.
- We may refuse/cancel orders due to limitations on quantities, errors in product/pricing information, suspected fraud, or at our sole discretion.
- Bulk/Reseller orders may be limited. We reserve the right to set quantity caps.
6. Payments
- We accept digital payments via leading providers (e.g., UPI, Cards, Netbanking, Wallets) processed securely by our payment gateway partner(s) such as Razorpay.
- By providing payment information, you represent that you are authorized to use the chosen payment method.
- All refunds, where applicable, will be processed to the original payment method as per our Cancellation & Refund Policy.
7. Shipping & Delivery
- Orders are shipped to the address provided at checkout. Delivery timelines shown are estimates and may vary due to courier operations, public holidays, festivals or unforeseen events.
- Risk of loss passes to you upon delivery. Please refuse delivery if the package appears tampered or damaged and contact us immediately.
- For full details, please see our Shipping & Delivery Policy.
8. Cancellations, Returns & Refunds
- Cancellations may be possible before dispatch. Post-dispatch, you may raise a return request within the window specified on the product page (if returnable).
- Products must be unused, with original tags, accessories and packaging. Certain categories (e.g., innerwear, perishable goods, customized items) may be non‑returnable.
- Refunds are issued after quality inspection. Timelines may vary by payment method and bank processes. See our detailed Cancellation & Refund Policy.
9. Warranty
- Manufacturer warranty (if any) applies as per the terms provided with the product. We may facilitate service claims but are not responsible for manufacturer decisions.
10. User Conduct
- Do not misuse the Services (e.g., attempt unauthorized access, introduce malware, scrape content, or engage in fraudulent transactions).
- You agree not to upload or post content that is illegal, infringes IP, or is defamatory, obscene, or otherwise objectionable.
11. Intellectual Property
- All content on the Services—logos, trademarks, graphics, text, UI, product images, and software—is owned by or licensed to the Company and protected by IP laws. You may not copy, reproduce or create derivative works without prior written consent.
12. Third‑Party Links & Services
- The Services may contain links to third‑party sites. We do not control and are not responsible for their content, policies, or practices.
13. Disclaimer & Limitation of Liability
- The Services and all products are provided on an "as is" and "as available" basis to the fullest extent permitted by law.
- To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill arising from your use of the Services.
14. Privacy
Your personal information is handled as described in our Privacy Policy. By using the Services, you consent to such processing.
15. Communications & Marketing
- By creating an account or placing an order, you consent to receive transactional emails/SMS about your activity. You may opt‑out of marketing communications at any time via the unsubscribe link or by contacting us.
16. Governing Law & Dispute Resolution
- These Terms are governed by the laws of India.
- Courts at [Your City, State] shall have exclusive jurisdiction, subject to arbitration if mutually agreed.
17. Changes to Terms
- We may modify these Terms from time to time. Updated Terms will be posted on this page with the "Last updated" date. Continued use constitutes acceptance of the changes.
18. Contact Us & Grievance Redressal
For questions, feedback, or grievances, please write to our Grievance Officer:
Name: [Grievance Officer Name]
Email: [grievance@apnimarzika.com]
Phone: [+91 77669 87538]
Address: [noida sector 201301]
Note: Please also publish and link the following pages in your footer for payment gateway verification: Privacy Policy, Shipping & Delivery, Cancellation & Refund Policy, and Contact.