At ApniMarziKa, we value our customers and strive to ensure a smooth shopping experience. This policy outlines our guidelines for order cancellation, returns, and refunds.
You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once the order is shipped, it cannot be cancelled.
We accept returns and exchanges within 7 to 14 days from the date of delivery for eligible products. Items must be unused, in their original packaging, and accompanied by proof of purchase.
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days and credited to your original payment method.
Return shipping charges will be borne by the customer unless the return is due to a defective or wrong product sent by us.
If you have any questions regarding our cancellation or refund policy, you can reach us at:
Email: support@apnimarzika.com
Phone: +91 77669 87538